From Blackburn with Darwen Borough Council's Digital Development Unit...
The closure of Mercers department store in Blackburn has given rise to a new independent toy shop on Darwen Street which will keep the famous retail name alive. Mercers Toystore is confident that the new store will be a success and is the only dedicated toy retailer in the town centre.
Opening at the new premises also presented an opportunity to improve the way the store operated and in particular, how it managed and handled its stock. Mercers Toystore approached the Digital Development Unit for advice and guidance on all aspects of stock control and online trading. The Digital Development Unit helped to source a local supplier and with advice and guidance the business has developed a complete end to end retail management system. This system is able to control all aspects of the business such as stock levels, reordering, loyalty cards, point of sale, Christmas club and provide readily available management information. This technology is the latest innovation in retail management and the system went into place as the store opened its doors on the 4th April this year.